How cancelling and changing a booking works at TxN Car Rent. Last updated: 4 September 2026. The Romanian version of this page prevails.
Cancellation is free
You can cancel at any time before the agreed pickup time. We charge no fee and ask for no explanation. Let us know at 0770 506 112 or on WhatsApp, same number.
You pay nothing before pickup
Booking requires no advance payment, and the deposit is only taken when you pick the car up. So if you cancel before pickup there is nothing for you to recover from us and we keep nothing. We charge no no-show fee.
Changing a booking
Changing the date, time or duration is done by phone or WhatsApp and is free, subject to availability. Our fleet is small, so in busy weeks we may not be able to move your booking to the date you want – we will tell you straight away and look for an alternative.
If you bring the car back early
If you finish sooner than planned, call us and we will agree a time. Whole days not started are not charged, and if you already paid for the period we refund them.
If we cancel
It rarely happens, but if the car becomes unavailable – a breakdown, or damage caused by the previous customer – we tell you as soon as we know, refund in full anything you paid, and try to find a solution: another car, another date, or, failing that, a recommendation for another provider in town.
This is not the same as the right of withdrawal
Car rental with a set date or period is exempt by law from the 14-day right of withdrawal, under art. 16 (l) of GEO no. 34/2014. The cancellation policy above is our own, offered voluntarily, and is more favourable than what the law requires.